Frequently asked
questions

What is the GRIFFIN aerator?

The GRIFFIN aerator is a water-saving nozzle that reduces YOUR energy costs in the bathroom by a flow-optimized aerator which increases the volume of water by coating it with air.

The nozzle enables you to save a significant amount of hot water which allows for cost savings of up to 66% and availability of hot water for all person feeding from one hot water source.

How does GRIFFIN work?

GRIFFIN uses a flow -optimized two -phase print reducer that is installed on taps to reduce the water flow and thus reduce energy consumption. The Venturieffekt creates a negative pressure that sucks in air and feeds the water, which covers the water jet with air.

What costs are associated with the use of GRIFFIN?

The price vary depending on the number of installed units (<350 and in increments of 250 units) and local conditions. For more precise price information please contact our customer service.

How can I contact GRIFFIN customer service?

You can reach our customer service by email hello@griffin-germany.de.

Do I save costs by using GRIFFIN?

Yes, through the reduced (warm) water consumption you can reduce costs for energy, drinking water and sewer fees. A four-person household saves an average of around 950 EUR per year.

How long is the guarantee guaranteed?

The guarantee for GRIFFIN products is 10 years.

What are GRIFFIN advantages over competitive products?

GRIFFIN offers a patented, TÜV-certified solution that is environmentally friendly and enables easy installation. Our products are available in different sizes and versions and are characterized by high quality and durability.

How safe is GRIFFIN?

The GRIFFIN water-saving nozzle is certified by the TÜV and various laboratories, which means that it has passed strict safety tests to ensure the highest safety standards and performance standards.

Where is GRIFFIN available?

Our products are available in Austria, Germany, Switzerland, Spain, India and the United Arab Emirates via our sales network.

How does the assembly of GRIFFIN work?

GRIFFIN is assembled as an intermediate adapter on the tap. No special tools are required for assembly, and it is easy to screw the shower hose or rain shower head. You can find precise instructions for assembly in our product documentation.

Does the pressure when showering changes with GRIFFINt?

Thanks to the innovative technology of GRIFFIN, the water jet is optimally covered with air, which improves shower comfort without reducing water pressure.

Is calcareous water a problem for GRIFFIN?

Lime is no problem for GRIFFIN. If the lime is deposited, the GRIFFIN can be cleaned in a standard descaler.

How much water can I save with GRIFFIN?

With GRIFFIN you can save between 30% and 66% water depending on the water pressure.

Complaint & return

Can I return my product?

Yes, you can send the product back within 14 days without giving reasons. Please note that the return costs are borne by you.

As soon as we have received the return, we will reimburse you the full amount.

Is there a guarantee on your products?

Yes, we offer a 10-year guarantee on our products. If you have a complaint within the warranty period, please send an email to water@griffin1866.com.

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